SLS Support for HBL
Find out how to get help with SLS during and outside school hours, including helpline numbers and email contacts.
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline: 6482 4650
Mondays – Fridays: 8:00 am – 4:00 pm
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com (opens in new tab). When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can only contact the SLS Helpdesk outside the school operating hours.
SLS Helpdesk: 6702 6513
Mondays – Fridays: 4:00 pm – 9:00 pm
Saturdays: 9:00 am – 9:00 pm
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com (opens in new tab). When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
If you need help in navigating the SLS’s basic interface or assignments, please click here.
For various guidelines and tips for Home-Based Learning, please click here.